Seven services, one custody standard
Whether it is a fifteen-minute STAT run or a route that has arrived at the same minute for three years, every package carries the same documentation.
Four steps, and a record at every one
The custody chain is not a feature we bolt on. It is how the whole operation runs.
01
Request
Call or email dispatch. STAT requests go straight to a dispatcher, not a queue.
02
Dispatch
The nearest qualified courier is assigned and routed. You get a name and an ETA.
03
Custody
Documented custody at every handoff, with temperature controlled where the commodity requires it.
04
Proof
Signature, photo and timestamp close the loop, and stay in your audit record.
Ambient, refrigerated and frozen
Temperature-controlled handling using validated coolers and packaging, with temperature documented on delivery.
Ambient
15°C to 25°C
Most oral solids, supplies, documentation
Refrigerated
2°C to 8°C
Vaccines, insulin, blood products, most specimens
Frozen
−20°C
Plasma, certain reagents and tissue samples
Tell us what you move. We will tell you how we would move it.
No obligation and no scripted pitch. A dispatcher who knows medical logistics will walk your routes with you.