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Contact

Talk to a dispatcher

For anything time-critical, call. The phone is answered by someone who can see the board and dispatch a courier while you are still talking.

Direct lines

Dispatch, 24/7(216) 358-8030or (440) 771-3030Emailhello@novamedexpress.com
Service area675 Alpha Drive
Highland Heights, Ohio 44143

STAT requests

Do not use this form for time-critical deliveries. Call dispatch directly and a courier will be assigned while you are on the line.

Send a message

We reply within one business day. Fields marked* are required.

Or call dispatch on(216) 358-8030

Coverage

Local, dedicated coverage across Northeast Ohio

One region, one dispatch desk, no hand-offs between depots. If your pickup and your drop-off are both in Northeast Ohio, the same courier does the whole run.

Cleveland

Downtown, the near west and east sides, and the hospital and laboratory corridor through University Circle.

Cleveland Heights

Cleveland Heights, Shaker Heights, University Heights and the surrounding inner-ring suburbs.

Cuyahoga County

County-wide, from Westlake and Strongsville across to Solon, Euclid and Highland Heights.

Akron

Akron and the Summit County communities around it, including Cuyahoga Falls, Stow and Hudson.

Surrounding Northeast Ohio

Lake, Lorain, Geauga, Medina, Portage and Stark counties, on scheduled routes and on-demand runs.

See the full service area

Not sure if you are in range? Call and a dispatcher will tell you straight away.